Your Trusted Source for Confidential, Accurate, and Affordable Toxicology Lab Testing from home including observed urines at your location.
Frequently Asked Questions
We've compiled a list of the most common queries to help you find the answers you need quickly and easily. If you don't see your question here, feel free to reach out to us directly.
Get in Touch- How soon will I get my Family Wellness Box?
- When should I remove the cup (s) from its package?
- Must I use the disposable glove?
- What if I break or lose the Vacutainer tube?
- What if I touch the rubber end of the vacutainer tube before I use it?
- Do I need to clean my genitals before I provide the sample?
- Can I provide a sample if I have a urinary tract infection or related medical condition?
- How much should I fill the cup?
- How much should I fill the vacutainer tube?
- How soon after I provide the sample should I send it back?
- How do I get my results?
- What if I do not receive an email with my results?
- When will I get my results?
- Will my results be shared with anyone?
- What if I do not agree with the results?
- Does Family Wellness Box accept insurance?
- Does the cup provide an accurate result for the drugs listed on under the sticker?
- What do the letters on the cup mean?
- Do I need to fill out the label on the Vacutainer ?
- How do I return a sample to the lab for testing faster than the 2-3 day return shipping label provides for?
Family Wellness Box offers from home drug, alcohol, and nicotine testing services, and more, across Highlands Ranch, Littleton, Bailey, Conifer, Aspen, Greenwood Village, Vail, Telluride, Breckenridge, Durango, Pueblo, Trinidad, Glenwood Springs, Steamboat Springs, Grand Junction, Crested Butte, Roaring Fork Valley, Salida, Leadville, Idaho Springs, Ouray, Pagosa Springs, Dodge City, Great Bend, Lamar, Winter Park, Silverthorne, Frisco, Estes Park, Boulder, Lyons, Alamosa, Fort Morgan, Greeley, Wray, Burlington, Western Slope, Front Range, Arapahoe Basin, Adams County, Jefferson County, Arapahoe County, Aurora, Colorado Springs, Columbus, Cleveland, Cincinnati, Toledo, Akron, Dayton, Parma, Canton, Lorain, Hamilton, Youngstown, Springfield, Kettering, Elyria, Middletown, Newark, Cuyahoga Falls, Lakewood, Dublin, Euclid, Mansfield, Beavercreek, Mentor, Strongsville, Delaware, Fairfield, Cleveland Heights, Huber Heights, Grove City, Lancaster, Reynoldsburg, Findlay, Warren, Westerville, Hilliard, North Ridgeville, Upper Arlington, Mason, Marion, Gahanna, Brunswick, Lima, Fairborn, Westlake, Stow, Massillon, North Olmsted, North Royalton, Bowling Green, Garfield Heights, Shaker Heights, Marysville, Kent, Green, Wooster, Troy, Avon Lake, Medina, Centerville, Xenia, Avon, Pickerington, Perrysburg, Wadsworth, Athens, Zanesville, Barberton, Riverside, Sandusky, Willoughby, Solon, Maple Heights, Hudson, Trotwood, Oxford, Chillicothe, Lebanon, Alliance, South Euclid, Rocky River, Piqua, Painesville, Parma Heights, Sidney, Forest Park, Miamisburg, Mayfield Heights, Whitehall, Oregon, Broadview Heights, Springboro, Twinsburg, Norwood, Sylvania, Ashland, Pataskala, Tallmadge, Niles, Steubenville, Brook Park and the surrounding areas.